Sr Lead Software Engineer - Platform Engineering

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.

As a Senior Lead Software Engineer at JPMorgan Chase within the Payments, Proprietary Wallets, and Lending Innovation organization, you will play a pivotal role in ensuring secure, stable, and scalable technology products. Your contributions will drive significant business impact as you apply deep technical expertise and problem-solving methodologies to tackle diverse challenges across multiple technologies and applications.

Job responsibilities

• Develops and implements standards and best practices for platform engineering, deployment, and production observability across a broad range of applications within the organization.
• Collaborates with SRE, DevOps, architects, engineering directors, and senior application engineers to integrate business and technology requirements into platform engineering and deployment strategies.
• Provides regular technical guidance and direction to support the business and its technical teams, contractors, and vendors
• Drives the adoption of best practices, ensuring high standards of quality, security, and efficiency are maintained across all projects.
• Develops tools and practices for ensuring adherence to application standards and approaches.
• Creates and manages POCs to evaluate the feasibility and impact of new technologies and methodologies, ensuring alignment with business goals and technical requirements.
• Leads initiatives to enhance production observability by integrating advanced monitoring and logging solutions into existing and new products.
• Explores and develops strategies for implementing cutting-edge platform engineering technologies across the organization, ensuring alignment with the firm's long-term objectives.
• Advises cross-functional teams on matters within the domain of expertise.
• Creates durable, reusable tools that are leveraged across teams and functions.
• Influences leaders and senior stakeholders across business, product, and technology teams 
• Contributes to the team culture of diversity, equity, inclusion, and respect.

Required qualifications, capabilities, and skills

• Formal training or certification in software engineering concepts with 5+ years of applied experience, including platform engineering, deployment, and observability.
• Hands-on experience building and maintaining observability tools
• Hands-on practical experience delivering system design, application development, testing, and operational stability 
• Expertise in Splunk, Tableau, and related tools
• Strong skillset in AI, particularly in enhancing production observability processes.
• Advanced knowledge of software application development and technical processes with considerable in-depth knowledge in multiple technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, Web UI, etc.).
• Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
• Experience with cloud technologies and their integration into platform engineering and production observability processes.
• Ability to present and effectively communicate with Senior Leaders and Executives.
• Ability to tackle design and functionality problems independently with little to no oversight
• Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field.

• Architecture and/or application development experience 
• AWS experience