Lead Software Test Engineer

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Preposition

Leading the Quality-gating of a host of  mission-critical Enterprise applications for a large bank and thereby enriching one’s domain knowledge of the latest and greatest  processes/protocols/standards in Payments domain on the one hand while enhancing one’s testing skills – both manual and automation - on the other.

Job Details

Position Title:  Lead Software Test Engineer   

Career Level:  P3

Job Category: Manager

Role Type: Hybrid

Job Location: Bangalore

About the Team:

Impact (Job Summary/Why this Role Matters)

The Payments team is a group of diversified, competent , multi-skilled professionals who have championed the domain as well as the technology involved in the 5+ years since the team’s inception. They work as a team to conquer all kinds of challenges and are fully determined to get the job done , holding themselves to the highest standards of workmanship / craftsmanship always as they execute their projects. New joiners can be sure to amass immense knowledge about domain and technology thanks to the free flow of information and mentorship provided by seasoned IT professionals who have been part of this team for so long. The integrations (applications) built by the person playing this role helps drive transformation goal for the organization by significantly improving the ways the Payments onboarding had been handled previously.

Key Deliverables (Duties and Responsibilities)

(Use  this section to highlight what success looks like in this role. Focus on 3-5 most important outcomes the person is expected to drive.)

• 7-10 years of experience quality-gating Enterprise applications in a reputed organization.
• Must have ability to manage the project and collaborate/co-ordianate  with multiple QA teams .
• Must have strong automation experience for Backend  as well as UI.
• Must have experience with performance testing tools such as load runner , Neoload or jmeter.
• Must have experience with varied forms of testing – Security, Penetration, API , System-down.
• Develop and maintain scalable and robust automated test frameworks and scripts.
• Perform code reviews of automate test scripts and ensure high standards for test quality and maintainability.
• Mentor junior QA engineers and provide guidance on best practices and careen growth.
• Must have experience in framework development in selenium using java or python.
• ISTQB or other relevant certification preferred.
• Collaborate with developers, product team and other QA team members to understand the product requirements.
• Develop & execute test cases to ensure software quality.
• Create test plan & test strategy based on the product requirement.
• Identify, document & track bugs using issue tracking tools like Jira.
• Assist in maintaining and enhancing automated test scripts and frameworks.
• Run regression tests to verify bug fixes and ensure existing functionality is not affected.
• Have understanding in methodologies, tools, and processes.
• Contribute to the improvement of QA processes and best practices.
• Detailed working knowledge in functional and API (REST & SOAP) testing.
• Strong knowledge of programming language Java (Preferred) & python (additional).
• Strong knowledge in OOPS concepts.
• Exposure to test automation tools such as selenium, postman
• API test automation – Karate framework or RestAssured.
• Understanding of version control systems such as Git.
• Strong analytical and problem-solving skills.
• Good communication and teamwork abilities.
• Eagerness to learn and grow within a fast-paced development environment.
• Knowledge of CI/CD tools such as Gitlab CI, Jenkins.

Skills and Qualification (Functional and Technical Skills)

Functional Skills:

• Payments Processing or Finance domain (good to have)
• Great Communication Skill Verbal & Written
• Great interpersonal skills for team collaboration and reporting.
• Troubleshooting skills

Technical Skills:

Skill   ( Proficiency  | Required/Preferred )

 Manual/Functional Testing (Advanced | Required )

 Test Reports/Test Strategy (Advanced | Required )

  Karate / Cucumber / RestAssured (Advanced | Required )

  API Testing (Advanced | Required )

  SQL (Advanced | Required )

  Scripting languages - Java/Python (Intermediate | Required )

  Performance/Load Testing – NeoLoad/JMeter (Intermediate | Required )

  Gitlab/CICD (Intermediate | Preferred )

  AWS/Any cloud experience (Intermediate | Preferred)

Reports to : Senior Manager

Partners : Payments team members, Pod team members , Cross-functional teams.

Leads: Team Lead, Scrum Master, Project Manager, Product Owner, Reporting Manager.

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.