DescriptionWe have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Employee Experience team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Job responsibilities
- Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Develops secure high-quality production code, and reviews and debugs code written by others
- Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
- Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
- Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
- Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
- Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
- Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
- Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on ServiceNow platform concepts and proficient applied experience
- Demonstrated expertise in at least two ServiceNow Modules
- Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular).
- Has experience working on system integrations between ServiceNow and other applications using REST API.
- Strong analysis, problem-solving, and decision-making skills
- Can debug issues and find new ways of proactive monitoring to ensure platform stability.
- Ability to mentor junior developers, fostering a collaborative and innovative team environment.
- Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team.
Preferred qualifications, capabilities, and skills
- HR Service Delivery module experience
- Service portal experience
- ServiceNow Certifications